Motor Training Essays - Educational Psychology, Learning Disability

Engine Training Engine preparing to create availability, inspiration and methods for articulation, as a reason for learning programs Engine movement is quick turning into an important guide in the educating of scholastic subjects to primary younger students. The acknowledgment of the spot engine action has in the homeroom doesn't suggest that physical movement is an essential to adapting yet rather a strategy through which a youngster can learn all the more effectively and see all the more completely. Preparing in physical coordination isn't just useful in giving a kid a mode for communicating what has been realized, yet it has become a factor in imparting in the kid an eagerness and preparation to learn and has likewise presented itself as a base for a learning program. One essayist, Maritain (1966), has portrayed the capacity of training as basically a wellspring of freedom. On account of the kid whose taking in issues come from a learning incapacity, this freedom would comprise of permitting the kid to move about, to investigate, and to get impressions, to react and to communicate. This call for development as a premise of learning is additionally validated by Getman's hypothesis that the expertise of engine control and coordination is an essential to each savvy action. Cratty (1970) further expresses that development is getting the hang of; learning requires development. A few scholars appear to ascribe all educated accomplishment to engine improvement instead of survey engine action as a guide to learning. One hypothesis suggests that specific engine exercises when appropriately applied would get ready youngsters in the scholarly regions of spelling, perusing, and comparable scholarly undertakings during the kid's first year in school. Cratty 1970). This hypothesis may remain constant if the engine exercises are by one way or another identified with the scholarly procedures included. Remember that typical kids have other

Market Failure Essays

Market Failure Essays Market Failure Essay Market Failure Essay A) Using proper hypothesis, graph and models, examine the manner by which the market ‘fails’ concerning the earth World market existed from the essential financial matters of flexibly and request hypothesis where request is the sum or amount of products or administrations that purchasers are eager to follow through on at certain cost in return for its worth or advantage while gracefully alludes to the amount of merchandise or administrations that providers are happy to deliver at certain expense. Figure 1 and 2 beneath clarify how request and flexibly changes with cost. Figure 1 shows a conversely corresponding relationship of interest and the cost. Request increment from Q1 to Q2 when value drops from P1 to P2. This clarifies why post Christmas deals draws in enormous group to the shopping center. Figure 2 shows an immediate corresponding relationship of gracefully and the cost. Flexibly amount increment from Q3 to Q4 as the cost of products or administrations increment from P3 to P4. Provider will in general produce more at higher selling cost as it implies higher benefit for the provider. This can be found in horticulture enterprises where Malaysia and Indonesia where palm oil creation expanded altogether when the benefit is high. Be that as it may, provider can't continue creating unbounded as cost is controlled by whether there is request. At the point when the gracefully is more than the interest, the cost will drop. At the point when request is more than the flexibly, the cost will increment. Because of the contrary idea of the interest and gracefully concerning value, flexibly and request should keep re-altering itself until a point where flexibly S is equivalent to request D. This is where all the interest will be satisfied by the flexibly at an ideal value (Peq). This is when market arrives at its balance (Fig 3). This is where market is generally proficient in its asset portion. In reality showcase, the essential flexibly and request bend once in a while neglects to dispense its rare assets to the socially ideal result when externality exits. Externality is characterized as the expenses or advantages of exercises that are in a roundabout way forced to the outsiders at certain expense or advantage which isn't been considered by the makers or the purchasers. When there is a cost forced on outsiders, it is called negative externality. For instance, when a pig ranch is work close to a private town, the locals should bear the smell of pig cultivating. The pig cultivating exercises may likewise dirty the stream. This in a roundabout way forces greater expense to the townspeople who drink the water from the waterway which causes higher wellbeing costs. Likewise, when outsiders profited by an action where they are not straightforwardly included or paid for, it is known as a positive externality. (A. C Pigou, 1932). Both negative and positive externality can make advertise fall flat. Figure 4 beneath shows the impact of outer externality to the market balance. At the point when a firm delivers a decent and dirties the air, the Marginal Private Cost (MPC) will speak to the expense of creating the products without contemplating any expense of contaminating. This will deliver QMKT amount of products at the expense of PMKT. Since the firm is dirtying the air, there will be cost required as there is outsider who experiences the contamination. As such the genuine expense of creating should think about of externality cost. It’s called Marginal External Cost (MEC). The genuine expense is reflected as Marginal Social Cost (MSC) which is the whole of MPC and MEC. Another gracefully request harmony will happens at MSC equivalent to D bend which gives the amount of QMSC at cost of PMSC. This shows how market bombs in free unregulated market where it was delivering an excessive amount of merchandise/administrations (QMKT) at low value (PMKT). Positive externality exists when outsider appreciate the advantage from certain financial exercises without paying for it. A model will be the point at which a property engineer fabricates a shopping center close by a lodging home, occupants close by will pick up the accommodation of shopping place just as ascend in property costs. The issue is that the designer won't spend to fabricate additionally shopping center basically in light of the fact that inhabitants get the opportunity to appreciate the accommodation. This happen precisely the equivalent in the market where market doesn't dispense enough assets to create the socially ideal amount at its own expense. This can be shown in Figure 5. Figure 5 shows that in free unregulated market where Marginal External Benefit (MEB) is excluded, harmony happens when flexibly bend (S) is equivalent to Marginal Private Benefit (MPB) bend and delivers the QMKT amount of merchandise or administrations. With the incorporation of MEB, the amount of products created QMSB are more than QMKT at MPB. This underproduction because of positive externality is likewise a market disappointment. With legitimate endowments and motivating force, MEB will be mulled over, subsequently empower the provider to deliver more products or administrations at amount QMSB and sell at a more significant expense (PMSB). From the clarification above, we can presume that showcase disappointment can happen when externality exists and causes misallocation of assets for most proficient use. These disappointments are particularly evident concerning the earth. Manufacturing plants choice to arrange squander into stream, lake and ozone depleting substances discharge into the climate has made immense contrary impact the earth just as to the individuals who use the normal supplies. It makes harm wellbeing, foundation just as the entire biological system. For as long as 150 years, our reality has experienced uncommon monetary development just as the populace increment. This prompted flood sought after for vitality, land, transportation just as farming item. Simultaneously, increasingly waste and contamination was discharged to the condition all without legitimate control. Loads of woods which fill in as common way decreasing carbon dioxide had been obliterated so as to give land to new settlement and cultivating just as for financial turn of events. This further intensifies the world’s carbon dioxide level of the ozone harming substances. Figure 7 shows the appropriation of ozone harming substances discharge from various businesses (Stern Review, 2006). Individuals today have encountered crushed impact of natural harm. World is getting hotter, certain spots are getting drier while different spots are getting wetter and windier. Individuals are likewise encountering all the more remarkable and ruinous El Nino. A dangerous atmospheric devation has caused liquefying of ice and ascend in ocean level, along with surprising climate, it can make enormous harms the individuals just as nation economy. As indicated by Senate Minority Leader Harry Reid of Nevada, The storm Katrina would cost US at any rate $150 billion (San Francisco Chronicle, 2005). Ongoing blizzard in China will cost $21 billion to its economy and furthermore legitimately influencing worldwide flexibly chain (Singapore Straits Times, Feb 24, 2008). Figure 8 shows the worldwide normal temperature projection until 2100. It shows that worldwide temperature will keep on ascending by 2 to 3 degree and this will have genuine effect on the world which may cause even most exceedingly terrible fiasco and substantially more catastrophe than what the world has encountered today. Taking into account the colossal externality cost for the earth, various nations have come to understand the significance of decreasing the ozone harming substances and contamination. This has brought to the understanding of Kyoto convention in 1997. Legitimately restricting ozone harming substances emanation target was set for various part nations. Created nations will give monetary guide to creating nations in the push to control contamination. Europe has embraced carbon exchange license request to restrain the measure of outflow. Nations utilized Pigouvian charge strategy to exact duties to the firm that contaminates as per the measure of contamination they produce. This powers the dirtying firm to disguised the impact of externality just as making impetus for the firm to lessen contamination. Be that as it may, this duty depends on gauge. Hence with the incorporation of this duty, it might just draw nearer to negligible social expense. This expense technique can likewise be applied to work with positive externality. Certain nations, for example, Malaysia will give charge motivations to the re-manor work subsequent to logging. Therefore, heaps of land that were logged had experienced re-estate process or had been changed over into palm oil where palm oil has gotten a wellspring of sustainable power source. Guideline for greatest outflow was additionally implemented. Firms will be fined on the off chance that they surpassed as far as possible. Guideline, anyway doesn't generally gives motivating force for firm to chop down contamination. Firms will in general contaminate to the most extreme contamination limit permitted. A few nations like Philippines additionally rehearses diverse approach on transportation. Just vehicle number plates end with certain number are permitted to be out and about on specific days of the week. This by implication assists with chopping down the transportation contamination. Presenting of new innovation better effectiveness and decreased emanation has likewise picked up steam. Singapore has presented green vehicle, for example, cross breed vehicle and Compact Natural Gas (CNG) vehicle which are more eco-friendly and produce less carbon (Singapore News, Jan 13, 2008). Germany has acquainted its hydrogen innovation with the BMW vehicles which produces zero outflow with the result as water fume (Singapore Straits Time, Feb 14, 2008). Australia is looking into infusing certain kangaroo microorganisms into dairy cattle and sheep stomach which researchers accept can decrease enormous amounts of hurtful gases that were discharged by the creatures (Green Diary, 2007). Utilization of sustainable power source, for example, sun oriented force has gotten expanding well known. Worldwide Energy Inc of USA

Accrued Revenues Essays - Generally Accepted Accounting Principles

Accumulated Revenues Essays - Generally Accepted Accounting Principles Accumulated Revenues Accumulated incomes, as per AccountingCoach (2015), are charges and premium that have been earned and deals that happened, yet they have not yet been recorded through the ordinary invoicing administrative work. At the point when accumulated incomes happen and should be recorded, they require a balanced section. The balanced passage for the collected income is required so the income is recorded in the timeframe it was earned as per the income acknowledgment standard. On the off chance that the balanced passage didn't happen for the income it would cause the income for the timespan it was earned to be downplayed and the income for the timeframe it was gotten to be exaggerated. A case of gathered income would be a specialist hanging tight for installment from an insurance agency. In this model, the specialist gave a patient social insurance administration on December 28th that totaled $300. The specialist at that point charged the patients protection on December 28th however didn't get installment for the administrations gave until January tenth. Since the specialists money related year finished on December 31st, the specialist must record the income on December 28th with the goal that the income is perceived in the period that it was earned. AccountingCoach. (2015). What are collected incomes and when are they recorded?. Recovered from accountingcoach.com/blog/collected incomes

HBS Tips for 2008 MBA Applications

The Harvard Business School admissions office publishes a regular newsletter for applicants (HBS2U), which I recommend highly if you are interested in HBS. The April 19 issue contains tips relevant for 2008 MBA applicants at all schools, with a few specific pointers for HBS. Direct from HBS How to Prepare for the Business School Application Process We recognize that many of you are considering applying to business school in the coming year, for the class entering in Fall 2008. Below are a few tips to keep in mind as you consider what business schools you might apply to: Do your research (visit campus, explore Web sites, read articles, speak with alumni, meet with current students). Determine for yourself what you want to get out of an MBA and prioritize program specifics (i.e., geographic location, class size, program length, learning model, faculty involvement), then pick schools that fit with your criteria. Give yourself sufficient time to submit a thorough and thoughtful application, completing all sections: transcripts, recommendations, GMAT, work experience, community experience, and leadership experience. Attend an admission event! HBS will hold admissions events in cities around the world beginning in late summer of 2007 and continuing throughout the fall. Consider and communicate the following: What will you contribute to the class? How will you make a meaningful impact in society in the long-term? Regular readers of this blog should find the advice familiar. I guess HBS agrees with me. If you are a 2008 MBA applicant and have questions about the admissions process or about your chances and strategy, please join me and four other experienced Accepted consultants who are happy to answer your question at Accepteds 2008 MBA Admissions Telethon on Thursday April 26 at 10:00 AM PT/1:00 PM ET/5:00 PM GMT. The telethon will last two hours, and anyone who gets through will have fifteen minutes to ask their most critical admissions questions. But you need to register for this event to receive the call-in number, which is different from Accepteds regular number.

America s Declaration Of Independence - 1356 Words

Ever since the beginning of the â€Å"Land of the free and home of the brave†, America has held itself to a certain cluster of standards. The framework done by our founding fathers was not to form a country that would please the people in the beginning, but to be able to survive and thrive in the new upcoming and technological advancing world. Those standards that were so brilliantly written into the nation’s Declaration of Independence claimed that everyone was entitled to â€Å"certain unalienable rights† and these rights included â€Å"the right to life, liberty and the pursuit of happiness.† (Jefferson). Today the American government has the job of living up to the standards it set in the declaration, but also the organization of how government†¦show more content†¦(Sack) With this land they were to be able to do what they wanted without American government interference. So when the idea of repositioning the pipeline to travel through the Siou x tribe’s territory, it was seen to those of Sioux tribe and those well aware of their history, that this would be the government going back on a promise. Now that the problem of clashing ideals has been presented how does one review the situation the right way? In this case one must look back too what the ideas, beliefs, and precedents that the American country was founded upon. Some would say that if the construction took place that the government would be invalidating the Declaration of Independence, taking away the rights of Sioux nation to hold its land. To others who agree to the construction it might come down to, well doesn’t the federal government have the responsibility to do what is best for the country? Taking both of these into account, another reason this is seen as a bad government project is the â€Å"possibility of the oil damaging or poisoning the main water supply of the Sioux nation† (K., Adrienne). This is where the biggest reason for no con struction comes into play, because most who are protesting are focused on the importance of water. As protesting goes on emotions build up which can result in a public revolt thatShow MoreRelatedThe Declaration Of Independence : America s Political Philosophy And Its Way Of Life Essay1755 Words   |  8 PagesThe Declaration of Independence is still a profoundly relevant document for our time, in the political philosophy it espouses, as well as it’s keen view of human nature and its examination of our desire for freedom and happiness. It is also a known document that binds our nation together as one for â€Å"Life, Liberty and the  pursuit of Happiness.† I believe the Declaration of Independence still accurately reflects America’s political philosophy and its way of life as we see today. Because the DeclarationRead MoreThe Acceptance Of Blacks : America s Birth With The Signing Of The Declaration Of Independence1643 Words   |  7 PagesThe Acceptance of B lacks in White America From America s birth with the signing of the Declaration of Independence there have been few movements that have affected as many people as the Civil Rights movement. In a world where blacks were always seen as inferior, any other notion or conception of blacks was highly untolerated. Since Abraham Lincoln had freed the slaves in 1886, there had been no discernable change in the state of racial affairs in America. Not until Brown v. Board of EducationRead MoreWhite Privilege : An Integral Part Of America s Declaration Of Independence Essay1414 Words   |  6 Pages White Privilege Our country was founded on the notion that â€Å"all men are created equal,† while this concept is an integral part of America’s Declaration of Independence, the fundamental idea has never genuinely been practiced. Our country established a white supremacy culture in its founding days, and has accepted the concept since. White supremacy is the belief that white people are superior to those of all other races. Although there have been valiant efforts, the inequality of the races has neverRead MoreWomen s Oppression During The Land Of The Free1336 Words   |  6 PagesWomen’s Oppression in the Supposedly Land of the Free The Declaration of Independence represents justice, equality, and natural human rights. Written to liberate American citizens from British control, the document stood for the colonists to live as freely as they wished. As grand as this document is, the pronouns and terminology used throughout this document is in the eye of controversy when the rights and status of women become involved. Mary Wollstonecraft, writer of A Vindication of the RightsRead MoreThe Declaration Of Independence : What Shaped And Provided The Freedom The United States Of America1030 Words   |  5 PagesAbstract The declaration of Independence is what shaped and provided the freedom the United States of America has today. The Declaration of Independence today is looked at a symbol for America to reflect on as it paved the way for most of the rights we have today. This document has been fundamental to american history longer than any other text because it was the first text to use â€Å"The United States of America† and in a sense the Declaration was the birth certificate of the American nationRead MoreReasons For Writing The Declaration Of Independence927 Words   |  4 PagesReasons for Writing the Declaration of Independence Every July 4, Americans celebrate the signing of the Declaration of Independence, but do we really understand why it was written in the first place? The Declaration of Independence, written by Thomas Jefferson and adopted by the Second Continental Congress on July 4, 1776 is by far one of the most important historical documents for the United States of America (Stockdale, 2016). In Jefferson s words, the Declaration was written, In order to placeRead MoreA comparison of the United States Constitution And The Declaration of Independence712 Words   |  3 Pagesand The Declaration of Independence are two of America s most famous documents that laid the foundation for it s independence as a nation and separation from British rule. The following paper will compare these two documents and decipher the difference of the two. While both Declaration of Independence and the United States Constitution contain important information regarding America s independence they are also different in many respects. Drafted by Thomas Jefferson, the Declaration of is IndependenceRead MoreThe Declaration Of Independence : Uncovering Its Strategic Art1263 Words   |  6 PagesThe Declaration of Independence: Uncovering Its Strategic Art The fundamental purpose of America’s Declaration of Independence was to illustrate to foreign nations why the colonies had decided to detach and disassociate themselves from Great Britain. The Revolutionary War had already been in motion, and numerous major battles had occurred. The American colonies had already cut most major ties to England, and had established their very own currency, congress, army, and post office. On June 7, 1776Read MoreCompare And Contrast Patrick Henry And Thomas Jefferson1220 Words   |  5 PagesPeriod Compare and Contrast Essay 20 October 2017 The Demand for Independence vs Death The revolutionary period was the age of reason. It was the period in time when civilians wanted to take control of their unalienable rights; â€Å"Life, Liberty and the pursuit of Happiness† (Jefferson). Both Patrick Henry and Thomas Jefferson took part in the revolutionary period. They were both leaders that took action to receive independence from Great Britain. The two revolutionary leaders are remarkably comparableRead MoreThe Declaration Of Independence By Thomas Jefferson1003 Words   |  5 Pagesof 1776, the Continental Congress in Philadelphia, Pennsylvania adopted the Declaration of Independence. Thomas Jefferson was the author of The Declaration of Independence, the document that stated the reasons that lead up to why the British colonies of North America wanted an searched for independence. It was then that it was adopted by the Second Continental Congress. June of 1776, the presentment of the Declaration to the continental Congress committee took place after ma ny series of debates

Summary Of Night By Elie Wiesel - 1773 Words

Night by Elie Wiesel Chapter Summary and Analysis Chapter 1 Sighet, Hungary Main Character - Elie Wiesel Son Romanian His father is a shopkeeper Has 3 sisters One of them is younger Two of them are older Jewish Scholar of sorts (loves to learn) Hasidic Judaism (super jewish) (with all the tassels and strict rules about eating) Studies the jewish mysticisms What they call the talmud the body of Jewish civil and ceremonial law and legend comprising the Mishnah and the Gemara. There are two versions of the Talmud: the Babylonian Talmud (which dates from the 5th century AD but includes earlier material) and the earlier Palestinian or Jerusalem Talmud. Sort of like their tora but not And in the cabala the ancient Jewish tradition of†¦show more content†¦Curfew set to 6 Cover windows Forced into 2 ghettos Ghettos were surrounded by barbed wires The cage Treated like animals Elie lives on Serpent street Serpent symbolism of evil Housed German exiles Normalization of evil Trying to justify Officer Stern Calls chromo to a meeting Comes back at midnight Says that their family is going to be deported Many people think that they are going to the brick factories Morning Inspector comes Warns of danger Making food for their trip Forced out of house Beaten in the town Monday They fast They believe that they are being deported tomorrow They are shown to a house in the gehtto Saturday Wiesel family are deported Image of cattle cars Lams to slaughter Chapter 2 3 days of crowded spaces Still on train Stopped at Kaschau , Czechoslovakia Germans threaten everyone on the train that if theyShow MoreRelatedSummary Of Night By Elie Wiesel1289 Words   |  6 PagesA Loss in Faith, Ever Found? Night, written by Elie Wiesel, tells the terrifying experience in the concentration camps that many Jews were imprisoned in during World War II. Throughout most of the novel, Elie Wiesel tells about how many prisoners, including himself, lost faith in God. During the Holocaust many groups of people, especially Jews, were taken to concentrations camps and treated in the most inhumane way. Many were taken away from their homes, and lost everything that was once their ownRead MoreSummary Of Night By Elie Wiesel757 Words   |  4 PagesAndrew Giacona Dr. Berg EUH 1001-01Z 1 May. 2016 Essay on Night Have you ever had to make an instant decision that would significantly impact your life? I certainly had to make some quick decisions and I’m sure you as well had to make some impactful choices. This is exactly what Elie Wiesel was forced to do when it came down to a life or death situation. There are 3 decisions that I had come across that I thought would be important if I was in Elie’s position to make a sacrificial or crucial decisionsRead MoreSummary Of Night By Elie Wiesel1670 Words   |  7 Pagesa required book to read. My sister in law, whom is a History major, had the privilege of meeting Elie Wiesel’s in High School and was lucky enough to receive and autographed version of his book. She told me how emotional is was hearing him talk about his experiences in person, being physically next to someone and hearing them relive their terrible experiences. Night is an autobiography written by Elie Wiesel’s about his horrific experience as a prisoner in World War II living in a concentration campRead MoreSummary Of Night By Elie Wiesel15 42 Words   |  7 PagesKeandre Santiago Mr. Roe English 4 CP Book Report Part 1 Title: Night Author: Elie Wiesel Number of pages:120 Where published: Buenos Aires Copyright date:1972 Setting (time and place): Early 1940s, during World War Two, Holocaust era. starting in Sighet, Transylvania, and moving throughout concentration camps in Europe. Type of book: Holocaust autobiography I would describe the main character Eliezer as polluted. His innocence as a child was stolen. his beliefs that were fueled by his curiosityRead MoreSummary Of Night By Elie Wiesel2168 Words   |  9 Pageshave tried. That I have tried to keep memory alive, that I have tried to fight those who would forget. Because if we forget, we are guilty, we are accomplices,† Elie Wiesel tells his former self (118). Wiesel has dedicated a majority of his future to fighting against the world’s silence with lessons such as these found in his memoir, Night. Even after undergoing the mass genocide called the Holocaust and hearing of the experiences from one of the victims himself, the world has fallen into a time ofRead MoreAnalysis Of The Book Night By Elie Wiesel1045 Words   |  5 PagesIn the memoir Night by Elie Wiesel, Elie Wiesel is a young boy who struggles to survive after being forced to live in the brutal concentration camp of Auschwitz. In Auschwitz, death and suffering is rampant, but due to compassionate words and actions from others, Elie is able to withstand these severe living conditions and overcome the risk of death in the unforgiving Auschwitz. As shown through the actions and words of characters in Night, compassion, the sympathetic pity for the suffering or misfortuneRead MoreNight, By Elie Wiesel1087 Words   |  5 PagesNight by Elie Wiesel The aim of this book review is to analyze Night, the autobiographical account of Elie Wiesel’s horrifying experiences in the German concentration camps. Wiesel recounted a traumatic time in his life with the goal of never allowing people to forget the tragedy others had to suffer through. A key theme introduced in Night is that these devastating experiences shifted the victim s view of life. By providing a summary, critique, and the credentials of the author Elie Wiesel, thisRead MoreElie Wiesel And Oskar Schindler And Schindlers List768 Words   |  4 PagesMillions of Jews died in world war 2 millions of innocent lives perished one of the darkest chapters in human history. At Auschwitz alone, more than 2 million Jews were murdered (history.com). To begin, Night published by Elie Wiesel, the summary of night, Jews were being sent to concentration camps to work and be safe during the war. the Jews were tortured and killed by the s.s soldiers. The Jews were liberated by the red army at the end of the war. Secondly, Schindler’s List Directed by StevenRead MoreNight, By Elie Wiesel842 Words   |  4 Pagesthemes of Night and the imagery that the author, Elie Wiesel, uses to create them. The themes we will discuss are identity, silence, and night. !!!About the Book If you were an observant Jew who believed in a loving God, then you and your family were captured by a group of ill-intentioned people, causing the death of your family, what would you think about whether God and humans are good or not? That is the main concern of Eliezer, the main character in Night. Night was writtenRead MoreNight, Schindlers List, and The Diary of Anne Frank Essay1250 Words   |  5 PagesNight, Schindlers List, and The Diary of Anne Frank The Holocaust was the most horrific time that man has known. To survive this atrocity, the Holocaust victims man upon man atrocity, one had to summon bravery, strength, courage, and wisdom that many did not know they possessed. One survivor is Elie Wiesel, whose exquisite writings have revealed the world of horror suffered by the Jewish people. Elie Wiesels statement, ...to remain silent and indifferent is the greatest sin of all...

Customer Support Management-Free-Samples-Myassignmenthelp.com

Question: Write a Short Experiential piece on Customer Support. Answer: Name and type of the organization Some time back I had an awful experience at XYZ boutique. The boutique is one of Australias leading fashion stores dealing with the latest dresses, shoes, tops, and much more. Communication method The communication method used by the sales assistant was unfriendly. The sales assistant lacked interpersonal skills and solid communication. Her body language also communicated to me that she was not willing to help. She looked bored and uninterested. She should have been more confident and cheerful. The problem It is often expected that people need to browse or window shop prior to making any purchase decision. In fact, most business owners see this as recommendable and acceptable (Rawson, Duncan Jones, 2013). After all, the purchase journey is a long process which requires the buyers to gather the relevant inspiration and data before spending their hard-earned cash. Consequently, that is why shops exist, to showcase services and products to the customers and increase profits in the long run (Zhao, Lu, Zhang Chau, 2012). However, a staff member at XYZ boutique had a different opinion on this subject. In fact, I was offered a not quite apologetic response upon raising a complaint. This is how the scenario unfolded; I was searching for a classic and fashionable outfit for an upcoming event. Given the importance of the event, my dressing had to be on point. Therefore, I decided to take a look at what XYZ had to offer since a friend had previously recommended the store. Initially, the staff was friendly and willing to offer assistance. However, after some time, the sales assistant became pushy and hesitant to answer my questions. She came to a conclusion that I was not there to buy. This is not what I expected from a world class brand with over 170 outlets globally. For a moment, I thought this was a prank that I would occasionally expect to get from siblings and friends, but not from a sales assistant. The fact that the sales assistant was wrong is not debatable. I had every intention of purchasing the outfit but immediately left the boutique after the awful treatment. After a few days, I launched a complaint to the head office via email. In the real sense, many would guess that I got an apology from the XYZ boutique management. However, this was not the case. The response email indicated that the shop targets straight to the point customers and the assistants at the boutique are the best at what they do. Additionally, the response indicated that I was indeed an idler who had no intention of purchasing and suggested that there are other shops that would appease my taste. In the United States alone, poor customer support costs 84 billion annually (Kumar, Umashankar, Kim, Bhagwat, 2014). On the other side, good customer service is competency, personalization, convenience, and responsiveness. This was not the case at XYZ boutique. The sales assistant was quick to judge, incompetent, and unresponsive. Statistics show that 90% of customers are willing to pay more in order to get the desired customer service (Kumar et al, 2014). Moreover, 70% of customers would be willing to purchase more if their complaints are solved (Kumar et al, 2014). It is evident that the XYZ boutique management did not handle their customers appropriately and was unwilling to resolve complaints. Their response clearly indicated that I was just an idler in their shop with no purchase motive. Proposal for resolution The case was not resolved. It was wrong for the sales assistant to read my mind, regardless of how good she may be. Some of the qualities of a good sales assistant include patience and respect (Ryu, Lee Gon Kim, 2012). This being said, the sales assistants should be patient with their customers and respect them at the same time. The sales assistant should have let me make my purchase decision at my own pace. The response given by the manager after I launched the complaint indicated that the XYZ boutique management had no respect for its customers. It was wrong for the manager to condone the attacks made by his staff. Evidently, the store manager did not understand my point of view. It was not his job to judge my motive or willingness to purchase. He should have read the complaint keenly and identify a way to resolve the issue. Also, the employees may not have been well trained. The boutique should put some of its resources for reinforcement and training. The training should put more emphasis on the importance of being patient and respecting customers (Lemon Verhoef, 2016). Sales assistants can be effective in their jobs if they are equipped with the appropriate tools and objectives. The management should be keener on the type of personality they employ in their businesses. Business success cannot be achieved with self-centered and apathetic employees. The wrong employees should be sent packing immediately; it sends a warning message to other reckless employees (Martin, Mortimer Andrews, 2015). This is how the manager should have handled the situation. Condoning reckless employees only leads to more losses and eventual business failure. References Rawson, A., Duncan, E., Jones, C. (2013). The truth about customer experience.Harvard Business Review,91(9), 90-98. Ryu, K., Lee, H. R., Gon Kim, W. (2012). The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions.International Journal of Contemporary Hospitality Management,24(2), 200-223. Zhao, L., Lu, Y., Zhang, L., Chau, P. Y. (2012). Assessing the effects of service quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model.Decision support systems,52(3), 645-656. Kumar, V., Umashankar, N., Kim, K. H., Bhagwat, Y. (2014). Assessing the influence of economic and customer experience factors on service purchase behaviors.Marketing Science,33(5), 673-692. Lemon, K. N., Verhoef, P. C. (2016, November). Understanding customer experience throughout the customer journey. American Marketing Association. Martin, J., Mortimer, G., Andrews, L. (2015). Re-examining online customer experience to include purchase frequency and perceived risk.Journal of retailing and consumer services,25, 81-95.